How do I appeal the amount of my fee? What if I think there is an error in my bill?

A customer must submit an appeal form, and may provide additional information for their property, including a stamped survey or approved (stamped) site plan showing all impervious surfaces in addition to property boundaries. An appeal form can be downloaded from the City's website, or obtained by calling 864-596-3690. City staff will review the appeal (along with all supporting documentation), and respond to the appeal within thirty (30) days.

Show All Answers

1. What is a stormwater fee? What does this fee cover?
2. Why do I pay a stormwater fee?
3. How is the fee calculated?
4. How do I appeal the amount of my fee? What if I think there is an error in my bill?
5. What is stormwater?
6. What does impervious mean?
7. How does the City know the amount of impervious surfaces on each parcel?
8. How long does the appeal process take?
9. What is the City doing to minimize the impact of stormwater?